Data Protection

Zbaji Privacy Policy — Your data is a sacred trust in our hands

Any information you provide on zbaji is used solely to improve your experience. It is never sold or shared with third parties. This policy lays everything out in plain, clear terms.

Last Updated: July 2026
Our Data Protection Standards
SSL Encryption256-bit
Data maskingComplete
Third-party sharingZero
Security Audit FrequencyEvery quarter
Data Retention PolicyUp to 5 years

Operated in accordance with international data protection standards.

How does zbaji protect your privacy?

Your trust is our greatest asset. That is why we make absolutely no compromises when it comes to data protection.

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Bank-grade encryption

All your personal information and financial transactions are protected with 256-bit SSL encryption — the same technology used by the world's leading banks.

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Your data is never sold

Zbaji never sells or shares your information with any marketing company, data broker, or third party. This is our strict policy — no exceptions.

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Transparent Data Use

Your information is used solely to improve your experience. This policy clearly explains the reason behind every piece of data we collect.

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Right to Data Deletion

You may request deletion of your personal information at any time. zbaji is obligated to fulfill that request within a specified timeframe.

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Regular security audits

Independent security experts audit zbaji's systems every three months. Any vulnerabilities found are addressed immediately.

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Policy written in plain language

Zbaji's Privacy Policy is written in plain, straightforward language — free of legal jargon — so every user has a clear understanding of their rights and zbaji's responsibilities.

1

Introduction — Why This Policy Matters

Welcome to zbaji (zbaji.run). When you use our platform, you share certain personal information with us. This Privacy Policy explains in full how we collect that information, why we collect it, where it is stored, and how we keep it secure.

Zbaji believes privacy is a fundamental right. When people in Bangladesh trust us with their personal information, protecting that trust is our foremost responsibility.

This policy applies to all zbaji services — including the website, mobile app, live chat, and email communications.

Our Commitment: zbaji never sells, rents, or shares your personal information with third parties for marketing purposes. That is our commitment.

2

What Information We Collect

Zbaji collects only the information genuinely needed to provide you with our services and ensure your security. No unnecessary data is ever collected.

Data Type Description Purpose
Identity information Name, date of birth, national ID number For account verification and completing KYC
Contact Information Mobile number, email address For account registration and sending notifications
Financial Information Payment method details (bKash/Nagad number) To process deposits and withdrawals
Location information IP address, country For geo-restriction enforcement and security
Device Information Device type, browser, operating system For platform optimization and security
Usage Data Betting history, gameplay duration, preferences To enhance your experience and monitor responsible gaming
3

Data collection methods

Zbaji collects information through the methods below — all of which are transparent and based on your informed consent.

Directly from you

  • Information provided in the registration form
  • Documents uploaded during KYC verification
  • Support team conversations
  • When completing a survey or feedback form

Automatically

  • Browsing information collected via cookies and similar technologies
  • Platform usage log data
  • Device fingerprinting (for security purposes)

Zbaji never purchases data about you from third parties or scrapes your social media profiles.

4

How Your Information Is Used

Zbaji uses your information only for specific, legitimate purposes. No user's data is ever used beyond what has been authorized.

  • Account Management: To ensure secure registration, login, and account protection.
  • Payment processing: To receive deposits and send withdrawals.
  • Service quality improvement: To analyze your preferences and deliver a personalized experience.
  • Security: To detect and prevent fraud.
  • Legal Obligation: To comply with regulatory authority directives.
  • Contact: To send important notifications, support messages, and promotional offers (with your consent).
  • Responsible Gaming: To identify unusual gameplay patterns and offer appropriate support.
5

Data Sharing Policy

Zbaji does not share your personal information with third parties — with limited exceptions, which are clearly outlined below.

Limited sharing where permitted

  • Payment provider: Only the information necessary to complete transactions with bKash, Nagad, and Rocket.
  • Game Provider: Only the minimum data necessary to operate the games — not personal identification.
  • Regulatory Authority: We may be required to disclose information to authorities in cases of legal obligation.
  • Legal proceedings: In compliance with court orders or government directives.

Never shared: Your information is never shared with marketing companies, data brokers, advertisers, or any third party for commercial purposes.

6

Cookies & Tracking Technologies

Zbaji uses cookies and similar technologies to enhance your experience. A cookie is a small file stored in your browser.

Cookie Type

  • Essential Cookies: To maintain your login session — the platform cannot function without these.
  • Performance cookies: For page loading speed and crash reporting.
  • Preference cookies: To remember your language settings, theme, and other preferences.
  • Analytics Cookies: To understand which features are used most — fully anonymized data.

You can disable non-essential cookies through your browser settings; however, disabling essential cookies may affect the platform's functionality.

7

Data Protection Measures

Zbaji follows the highest industry standards to protect your information, maintaining both technical and procedural safeguards.

Technical Safeguards

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Database encryption — to protect stored data
  • Two-factor authentication (2FA) — for account login
  • Firewall & Intrusion Detection System
  • Regular Penetration Testing

Procedural Safeguards

  • Restricted data access — only authorized personnel can view the information they need
  • Strict confidentiality agreements for all staff
  • Incident Response Plan — immediate action in the event of a data breach
  • Security training every quarter

In the event of a security breach, affected users will be notified within 72 hours and immediate protective measures will be taken.

8

Your Data Rights

As a zbaji user, you have several important rights over your own data. To exercise any of these rights, please contact our support team.

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Right to Access

You can view what information zbaji holds about you.

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Right to Rectification

You may request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your personal data after closing your account.

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Data Portability

You may download your data in a machine-readable format.

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Right to Restrict Processing

You may request that your information no longer be used for specific purposes.

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Marketing Opt-Out

You may request to opt out of promotional emails or SMS at any time.

To exercise any of the rights above, email us at support@zbaji.run or reach out via live chat. zbaji typically responds within 30 business days.

9

Data Retention Period

Zbaji does not retain any information longer than necessary. Each category of data has its own dedicated retention policy.

  • Account information: For the duration of active account use + 5 years after account closure (for legal compliance).
  • Transaction records: Up to 7 years (in accordance with financial regulations).
  • Cookie Data: Session cookies — cleared when the browser is closed; persistent cookies — up to 1 year.
  • Support Conversations: Deleted 3 years after the issue is resolved.
  • Log files: Security logs are retained for 90 days.
10

Protection of Minors' Data

Zbaji strictly does not collect data from or provide services to anyone under the age of 18. Age verification is carried out at the point of registration.

Should we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information.

If you become aware that a minor is using zbaji, please notify our support team immediately.

11

Changes to the Privacy Policy

Zbaji may update this Privacy Policy from time to time. Each update will be reflected by a revised "Last Updated" date at the top of the page.

For significant changes, you will be notified in advance by email or through the platform. Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

We recommend checking back on this page from time to time.

12

Contact Us

If you have any questions about our Privacy Policy or wish to exercise your data rights, please contact us.

Email
support@zbaji.run
Live Chat
24/7 Support in Bengali
Response Time
Up to 3 business days

Related Policies & Information

Safe & Trusted

Zbaji is committed to protecting your privacy — join with complete peace of mind

Your information is completely secure at zbaji. Register today and enjoy Bangladesh's best betting experience.

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By registering, you agree to our Privacy Policy. For users aged 18+ only.

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