1. Home
  2. FAQ
Frequently Asked Questions

Zbaji FAQ — All Your Questions Answered

From registration to payments, bonuses to betting — everything you need to know about zbaji, explained in plain English.

40+ Q&A
7 Browse by Category
24/7 Live Support
Bengali Fully in English

Quick Facts About zbaji

⚡

Sign Up in Just 2 Minutes

Signing up on zbaji is quick and easy — just enter your mobile number and password. No deposit or fee required.

💳

Easy transactions with bKash & Nagad

All major mobile banking services in Bangladesh are supported. Deposits and withdrawals are processed instantly.

🎁

100% Welcome Bonus

Double your first deposit. zbaji offers new members a generous welcome bonus that doubles your playing power right from the start.

🔐

Fully Secure Platform

Your account and funds are protected with SSL encryption. zbaji never shares your information with third parties.

🏏

Live Betting on All Sports

Place real-time bets on cricket, football, kabaddi, and all major local and international tournaments.

🎧

24/7 Customer Support

Whatever you need, zbaji's support team is always ready to help. Reach us via live chat or email — in Bangla.

Filter by Category
Need help?

If you can't find your answer, contact us directly.

Live Chat Email us
👤
Account & Registration 7 Questions

Signing up with zbaji is quick and simple. registration page Go to the registration page and enter your full name, username, date of birth, mobile number, and password. Agree to the terms and conditions and hit submit — your account will be ready. The whole process takes just 2 minutes.

To register on zbaji, you must be at least 18 years years of age. Account creation by minors is strictly prohibited, and any such accounts will be permanently banned.

Just একটি. Only one account is allowed per mobile number and per device. Creating multiple accounts is considered bonus fraud and may result in all accounts being permanently banned.

Login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number — you'll receive an OTP. Use the OTP and your new password to complete the reset. The entire process takes under 2 minutes.

Multiple incorrect password attempts may temporarily lock your account. In that case, wait 30 minutes or contact zbaji live chat support. If your account has been suspended for a policy violation, email support@zbaji.run.

Some details — such as your username and mobile number — require support assistance to change for security reasons. Your password and certain other personal information can be updated directly from Account Settings.

Email support@zbaji.run or let us know via live chat. Make sure to withdraw your balance before closing your account. As part of responsible gaming, Self-Exclusion as well to choose from.
💳
Payments & Withdrawals 6 Questions

zbaji supports all major payment methods popular in Bangladesh: bKash, Nagad, Rocket and bank transfer. All of these methods are available for both deposits and withdrawals.

zbaji has set a very low minimum deposit so anyone can get started easily. Check the payments page or contact support for the exact amount.

Withdrawals to mobile banking (bKash/Nagad/Rocket) typically take 5–30 minutes to complete. Bank transfers may take 1–2 business days. Expect slightly longer processing times on weekends or public holidays.

Wait 30 minutes first. If it still hasn't arrived, contact zbaji via live chat or email support@zbaji.run with your transaction reference number. All transactions are logged — we'll resolve it quickly.

Withdrawal limits vary based on your account verification level. Fully verified accounts can withdraw higher amounts. Contact support for more details.

zbaji charges no withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply a small charge of their own — this is entirely governed by their policies.
🎁
Bonuses & Promotions 6 Questions

Register Your first deposit automatically unlocks a 100% bonus — no code needed. Contact support for details on bonus terms and conditions.

Bonus funds cannot be withdrawn directly. Once you meet the wagering requirement by placing the specified amount in bets, the bonus converts to real money and becomes withdrawable. For full terms, Terms & Conditions See.

Yes! Join zbaji's referral program. When a friend registers using your referral code and makes their first deposit, both of you will receive a special bonus.

A portion of your losses during a set period is returned as cashback, typically credited to your account on a weekly basis. Visit the promotions page for full details on cashback offers.

zbaji regularly offers free bets during major events such as the BPL and World Cup. Keep your promotion notifications on and log in to your account to view all available offers.

When a bonus expires, it is automatically cancelled. Use your bonuses promptly after receiving them. The expiry date is always stated in the bonus notification.
🏆
Sports Betting 6 Questions

zbaji offers betting on cricket, football, kabaddi, tennis, badminton, and 30+ other sports. Sports Betting page View all options.

Live betting, or in-play betting, lets you place bets on matches that are already underway. Odds change in real time. Simply log in on your mobile or computer, go to the Live section, and bet on any ongoing match.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or abandoned, your bet will be automatically refunded. In some cases, you can exit early using the Cash Out feature.

zbaji uses decimal odds format. For example, odds of 2.50 mean a ৳100 bet would return ৳250 if you win (৳150 in profit). For a detailed betting guide, visit our Betting Tips Visit the page.

Match Odds page View real-time odds for all upcoming and ongoing matches. Filter by sport or league to find exactly what you're looking for.

Yes! zbaji supports accumulator or parlay bets. Combine multiple match bets into one, and the odds multiply — meaning your potential winnings can be much higher. Just keep in mind that every selection must be correct.
🔐
Security 5 Questions

Yes. zbaji uses 256-bit SSL encryption — the same standard used by the world's leading banks. Your personal information and funds are completely secure. We never share your data with any third party.

Go to Account Settings, navigate to the Security section, and enable 2FA. You'll receive a one-time OTP on your mobile each time you log in — even if someone knows your password, they won't be able to access your account.

Change your password immediately and log out of all devices. Then notify zbaji support. You can also request an account lock — we'll investigate right away.

Always zbaji.run Always verify the domain. Never log in through unfamiliar links or messages. zbaji will never ask for your password via email or message. If in doubt, type the URL directly into your browser.

zbaji's Privacy Policy your data is protected with the highest level of security. We never sell your information to marketers or third parties.
📱
App 4 Questions

on the App page Download the app for both Android and iOS — it's completely free and requires no extra data.

No. You can log in to the app using your existing website account. Both the web and app work with the same account.

Start by closing the app and reopening it. If that doesn't help, check your internet connection and make sure the app is up to date. If the issue persists, try clearing the cache and reinstalling the app, or contact support.

Go to Settings → Notifications in the app to turn alerts on or off as you prefer. You can also manage zbaji notifications through your phone's system settings.
❤️
Responsible Gaming 4 Questions

Go to Account Settings → Responsible Gaming to set a deposit limit, loss limit, or session time limit. For more details, Responsible Gaming page See.

Self-exclusion lets you pause betting on your account for a set period — anywhere from 6 months to permanently. You can set it up through Account Settings or by contacting support.

zbaji's responsible gaming team is always here to help. Reach out via live chat or email support@zbaji.run. All conversations are completely confidential. Responsible Gaming page for more information.

Use parental control software on your device. Keep your account password private. If you suspect anything suspicious, contact zbaji support — we're here to help protect your account.

Still have questions? We're here

Zbaji's support team is always available to assist you in Bangla.

💬

Live Chat

The fastest way to get help. Get a response in Bangla in under 2 minutes on average.

Start Chat
📧

Email Support

Email us for detailed issues. You'll receive a reply within 24 hours.

support@zbaji.run
📚

Help Center

Browse our Help Center for detailed guides and tutorials.

See More

Support Hours: Live chat is available 24/7. Email responses are typically sent within 2–6 hours.

Learn more about zbaji

Zbaji is one of Bangladesh's leading online Sports Betting and gaming platforms. Our goal is to provide every betting enthusiast in Bangladesh with a safe, seamless, and enjoyable experience. That's exactly why we created this FAQ page — so you can quickly find answers to any question on your own.

Registration and payments are the top concerns for most new users. Signing up with zbaji takes just 2 minutes. You can deposit and withdraw safely using Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. Worried about whether your money will come through? Our millions of active users make hassle-free transactions every day — and that's the best proof we can offer.

Bonuses are one of our most asked-about topics. zbaji offers new members a 100% bonus on their first deposit. Bonus funds do come with certain conditions — which you'll find on the Terms & Conditions page for full details. If you have any questions about a specific bonus, just ask our support team and we'll explain everything in Bengali.

Those new to Sports Betting often find odds confusing. Betting Tips page, we share easy-to-understand guides on odds, betting strategies, and tips. A quick read will make everything clear.

Finally, zbaji is committed to responsible gaming. If you ever feel your betting is getting out of hand — set a limit, take a cooling-off period, or reach out to our support team. Responsible Gaming The page has full details on all available tools.

Get Started Now

Questions answered? Let's get started

Open a free account on zbaji, claim a 100% bonus, and enjoy the best betting experience in Bangladesh.

Register for Free Log In
Fully Secure 100% Bonus 24/7 Support
বাংলা