Responsible Gaming

Play on zbaji with joy — but within your limits, and with responsibility

Betting is entertainment, not a livelihood. zbaji wants you to enjoy it safely and responsibly — which is why we offer Bangladesh's best Responsible Gaming tools, all under your own control.

zbaji's Responsible Gaming Commitment
Responsible Gaming Tools Availability100%
Speed of the self-exclusion processInstant
Underage Protection CoverageComplete
Support Hours24/7
Bangladeshi user satisfaction96%

International Responsible Gaming standards are followed.

Zbaji's Responsible Gaming Tools

You decide how much you play. Every zbaji tool is right at your fingertips and easy to use.

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Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once you hit the limit, no further deposits can be made — it works automatically. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

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Loss Limit

Betting will automatically stop once you've reached a set loss amount. This feature protects you from the "just one more" mindset and reduces the risk of further losses.

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Session Time Limit

Decide in advance how long each session will last. Once that time is up, zbaji will send you a reminder and can end the session automatically based on your preference.

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Cooling-Off Period

Whenever you feel you need a break, set a cooling-off period ranging from 1 day to 6 weeks. During this time, no betting or deposits will be allowed — but withdrawals will still be available.

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Self-Exclusion

If you feel you need a long break from gaming, Self-Exclusion is the right choice. Pick a period ranging from 6 months to permanent — it's entirely up to you. Your account will be inactive for the entire duration.

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Minor Protection

No one under 18 is permitted to play on zbaji. Parental control tools let you block access to zbaji on devices used by younger family members.

What is responsible gaming and why does it matter?

The number of people betting and gaming in Bangladesh continues to grow. The vast majority of zbaji's millions of users play for entertainment — to make cricket matches more exciting or to enjoy some friendly competition with mates. This is completely normal, and zbaji fully supports it.

For some people, however, betting can become a problem. This isn't a sign of weakness — it's a health issue, just like any other habit-related condition. zbaji believes in being honest about this, and we see it as our responsibility to extend a helping hand to every user who needs it.

Responsible Gaming It means playing mindfully — making informed decisions, setting your own limits, and ensuring that gaming never has a negative impact on other areas of your life. zbaji is more than just a platform — we genuinely want every user to live a healthy and happy life.

Signs of healthy betting

  • Play for entertainment, not income
  • Staying calm after a loss — no anger or frustration
  • You only bet what you can afford to lose
  • Family time and work hours stay unaffected while playing
  • You can stop easily whenever you need to
  • Open about your betting habits

How does zbaji promote responsible gaming?

Zbaji goes beyond just providing tools. Our algorithm monitors each user's betting patterns, and if unusual behaviour is detected — such as a sudden spike in betting activity or placing large bets after repeated losses — our system alerts the user and directs them to responsible gaming resources.

We believe a happy, healthy user is zbaji's greatest asset. That's why we prioritize your long-term well-being over short-term profit.

Keep in mind: Never bet with borrowed money. Don't wager what you can't afford to lose. Betting is for entertainment only.

How to set your limits
1
Log in to your account
Log in to your zbaji account.
2
Go to Profile Settings
Click the profile icon in the top right corner.
3
Select "Responsible Gaming"
Go to the Responsible Gaming section from the menu.
4
Choose a tool and set your limit
Select your preferred tool and set your limits.
5
Confirm
Once confirmed, the setting takes effect immediately.
Need help? Get in touch now
  • Live Chat — 24/7 support in Bangla
  • support@zbaji.run — Help via email
  • Responsible Gaming Team — Specialized Support
  • Personal Counselling — available on request

Your identity will be kept completely confidential.

Recognise the signs of problem betting

If you notice these signs, stop, reflect — and contact zbaji's support team. Recognizing the problem early is the smart move.

1

Chasing losses with repeated bets

"Chasing losses" — placing bigger bets after a loss to try to recover — is the most serious warning sign of all.

2

Hiding your betting from family or colleagues

When betting becomes something you hide, that's a sign something is wrong.

3

Borrowing money for betting

Taking on debt for betting before your salary even runs out is a serious warning sign.

4

Restlessness or irritability when not playing

Feeling irritable or uneasy when you're not betting is a sign of dependency.

5

Neglecting work or studies

If betting is affecting your focus at work or your performance in studies, that's a sign to pay attention to.

6

Unable to Stop

Repeatedly telling yourself "just one more time" while being unable to decide to stop.

Check in with yourself — where do you stand?

Answer the questions below honestly. This is just for you — none of your responses are shared with zbaji.

In the last 30 days, which of the following have applied to you?

You're in a good place! No major warning signs for now — but stay alert and make use of zbaji's limit tools.
There are some areas of concern. Some warning signs are showing. Use zbaji's cooling-off tool and reach out to support if needed.
Seeking help is the right move. Please reach out to zbaji Support right away or opt for self-exclusion. Your well-being comes first.

How does each tool work?

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Deposit Limit Settings

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically block any further deposits.

  • Takes effect immediately when reduced
  • 24-hour waiting period to increase limits
  • Can be changed at any time
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Cooling-Off Period

For a short-term break. Choose a period from 1 day to 6 weeks. Betting and deposits will be suspended during this time, but withdrawals will remain open.

  • Cannot be changed once active
  • Automatic account reinstatement at the end of the period
  • Withdrawals available anytime
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Self-Exclusion

Designed for extended breaks. Choose 6 months, 1 year, or permanent exclusion. During this time, your account will be inactive and you won't receive any marketing communications.

  • Takes effect immediately
  • Cannot be changed before the period ends
  • Your balance stays protected

Responsible Gaming FAQ

Lowering a limit takes effect immediately at any time. Increasing a limit, however, requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions from raising your limits in the heat of the moment.

Not at all. Self-Exclusion keeps your account balance completely safe. Once the period ends — or upon your request — your balance can be withdrawn. Only betting activity will be suspended.

Yes. During a cooling-off period, betting and deposits are paused — but withdrawals remain available. You can access the funds in your account at any time.

You can email us at support@zbaji.run or reach out via live chat. We will handle the matter with complete confidentiality. You can also block access to zbaji on your device using parental control software.

Yes. zbaji has a dedicated Responsible Gaming team ready to support users who are struggling. Reach out via live chat or email — we'll help without judgment. All conversations are completely confidential.

Yes, betting can become problematic for some people — much like any other exciting activity. It comes down to how the brain releases dopamine. It's not a character flaw; it's a health issue. With the right help at the right time, it can absolutely be managed.

Learn More

Safe Entertainment

Play Responsibly — zbaji is always here for you

Sign up on zbaji, set your limits, and safely enjoy the best betting experience in Bangladesh.

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For users 18+. Betting is entertainment — please enjoy it responsibly.

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